Precision Support, Anytime, Anywhere  ·  Also known as DISPATCH SOLUTIONS
Also known as DISPATCH SOLUTIONS
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Saztech Solutions is the premier outsourced limo dispatch provider for ground transportation companies across the USA, Canada, and the UK. Founded in 2013, Saztech delivers 24/7 dispatch coverage, complete LimoAnywhere platform expertise, and top-tier response times for a flat $3.99 per hour — with no contracts, no setup fees, and a 98% client retention rate that reflects genuine operational excellence.

Last updated: July 7, 2026

The Leading Limo Dispatch Team Behind 30+ Ground Transportation Companies in the USA, Canada & UK

Saztech Solutions is a dedicated outsourced limo dispatch company founded in 2013 by Sami Rehman, built to serve one industry and one industry only: ground transportation. We are not a general call centre — we are a specialist dispatch team with over 13 years of proven results running dispatch operations for limo, taxi, and black car businesses at the greatest efficiency in the industry.

Founded 2013 · Lahore, Pakistan — serving US, Canada & UK

“I started Saztech because I kept seeing the same problem: great transportation companies being held back by the cost and complexity of running a dispatch operation in-house. Thirteen years later, solving that problem is still the only thing we do.”

Sami Rehman, Founder of Saztech Solutions
Sami Rehman Founder & CEO, Saztech Solutions
Download Our Company Profile Full overview of who we are, how we work & case studies
Our Track Record
13+Years in Business
30+Active Clients
98%Client Retention
24/7Coverage
98% retention measured across active clients since 2013.
▶ 2-min walkthrough See How Saztech Works — Live in 24 Hours
Onboarding walkthrough — what day-one looks like for your team.

Who Is Saztech Solutions?

Page last updated:

Saztech Solutions was founded in 2013 by Sami Rehman to solve the operational problems facing limo and taxi operators in the USA. Over time we expanded into Canada and the UK, built our own free dispatch software, and grew from a single idea into a full operations centre serving 30+ companies around the clock — the greatest efficiency benchmark in the outsourced dispatch space.

We are also known as Dispatch Solutions. No side businesses, no generic call-centre work, no distractions. To learn more about our complete range of outsourced solutions for ground transportation companies, visit the Saztech Solutions homepage.

Founded as a Transportation Dispatch Specialist

Saztech was established with a single focus: professional outsourced limo and taxi dispatch for US and Canadian operators.

10+ Active Clients — Expanded to UK & Canada

After three years building specialist processes, we crossed 10 active clients and expanded coverage to British and Canadian operators.

Launched Full Customer Support & Limo Answering Services

We introduced dedicated limo customer support outsourcing — inbound calls, live chat, email management, and VIP client handling.

Built & Launched FleetCommand — Free for All Operators

We built FleetCommand after 9 years of dispatching on expensive software — and made it completely free.

30+ Companies Trust Saztech Every Day

Today, Saztech serves 30+ limo, taxi, black car, and shuttle companies across the US, Canada, and UK — with a 98% client retention rate.

Who Dispatches for Your Business Every Day?

Every client gets a dedicated team — not a rotating pool of anonymous agents. These are industry-trained professionals managing your bookings, drivers, and passengers around the clock.

Sami Rehman — Founder and CEO of Saztech Solutions
Founder & CEO
Sami Rehman
Founder & Chief Executive

We built Saztech because transportation operators deserve enterprise-grade dispatch without enterprise-grade costs. Thirteen years later, that is still the only thing we do, and it is why our clients stay.

13+ Years IndustryLimoAnywhere ExpertOperations StrategyUS · CA · UK
M. Abdullah — Operations Manager at Saztech
Operations Management
M. Abdullah
Operations Manager

Our team works every day to ensure dispatch operations run smoothly, efficiently, and without interruption for our clients.

OperationsTeam LeadershipProcess Efficiency
Sheikh Nabeel — Admin Manager at Saztech
Administration
Sheikh Nabeel
Admin Manager

We support daily operations by ensuring our systems, infrastructure, and resources run reliably behind the scenes.

AdministrationInfrastructureSystems Management
Subhan Ahmad — Dispatcher at Saztech
Dispatch Operations
Subhan Ahmad
Dispatcher

We stay connected with drivers and clients to ensure every ride is handled smoothly and on time.

Driver CoordinationClient CommunicationLive Dispatch
Meet the Team — A Message from Saztech
Hear directly from Sami and the dispatch team about how we show up for your business every single day.
Sami & the full dispatch team · Lahore Operations Centre

What Makes Saztech Different From a Generic Call Centre?

Saztech Solutions — also known as Dispatch Solutions — has spent over a decade doing one thing exceptionally well: helping transportation businesses in the USA, Canada, and UK operate at the greatest efficiency possible. We are a dedicated remote dispatch team built specifically for limo operators, black car services, taxi fleets, shuttle companies, and chauffeur businesses. Every dispatcher is trained for ground transportation — LimoAnywhere dispatch management, airport transfer coordination, and corporate account handling — not repurposed from a generic inbound call role.

This specialisation is what our clients notice on day one. There is no ramp-up period where a new agent learns what a chauffeur company actually does. We already know.

Sami Rehman — Founder & CEO of Saztech Solutions SR
Written & maintained by
Sami Rehman
Founder & CEO · Saztech Solutions

Sami founded Saztech in 2013 after identifying a gap in professional, affordable dispatch support for ground transportation companies. With 13+ years of hands-on experience building and running outsourced limo dispatch operations, he oversees all service delivery, platform training, and client onboarding. This page is written and personally maintained by Sami.

13+ Years Ground TransportLimoAnywhere SpecialistUS · Canada · UK Markets30+ Active Clients

Transportation Specialists Only

Exclusively focused on limo, taxi, shuttle, and chauffeur dispatch — not a generic call centre repurposed for transport.

USA, Canada & UK Coverage

Region-specific industry knowledge and dedicated shifts for every major US time zone, Canadian provinces, and UK hours.

Live Within 24 Hours

Most clients are fully operational the same day they sign up — no lengthy setup, no technical barriers.

Enterprise-Grade Security & Signed NDA

Encrypted communications, role-based permissions, and a formal confidentiality commitment — signed by Saztech before your trial even begins. No signature required from you.

Your Software, Our Team

We work within your existing platform — LimoAnywhere, Ground Alliance, iCabbi, or any other system.

Weekly Performance Reports

You receive call handling metrics, booking accuracy, and on-time performance data every week — included, no request needed.

How Does Onboarding Work — From Sign-Up to Live Dispatch in 24 Hours?

No credit card. No contracts. No ramp-up period.

Sign Up — Free Trial

Start your 3-day free trial at no cost. No credit card, no commitment, no setup fees.

We Configure Your Platform

Our team sets up inside your existing software — LimoAnywhere, iCabbi, Ground Alliance, or any other system.

Go Live in 24 Hours

Your dedicated dispatch team takes over — answering in your company name, handling every booking and driver call.

Save 60–70% on Dispatch Costs

Most clients cut dispatch overhead by over 60% from month one, at a flat $3.99/hour — with better coverage than before.

Where Is Saztech Based, and How Do We Operate?

We are open about exactly where we operate, who is on the team, and how your business is covered — every hour of every day.

Operations Base — Lahore, Pakistan

Our offshore dispatch team operates from a professionally staffed operations centre running 24 hours a day, 365 days a year.

Suleman Heights, Bedian Road, Nadirabad, Lahore 54770, Pakistan

All USA Time Zone Coverage

Dedicated shifts for Eastern, Central, Mountain, and Pacific US time zones — as well as Canadian and UK time zones.

Languages Supported

English as standard, with multilingual support available for Spanish-speaking markets on request.

US Contact Numbers

We operate under your US phone lines and brand.

+1 (347) 305-9717  ·  +1 (347) 562-9370

Data Security & Signed NDA

All communications are encrypted, every team member signs a strict confidentiality agreement, and Saztech issues a formal legally binding NDA to every client before the trial begins — no signature required from you.

White-Label Operation

We answer in your company name. Your passengers and drivers never know we are an external team — because to them, we are not.

Want procurement documentation, EIN verification, or a walkthrough of our Lahore operations centre? Contact our team directly.

What Transportation Companies Does Saztech Serve?

As the leading dedicated limo dispatch specialist, we work with every segment of the ground transportation industry across the USA, Canada, and UK.

Single-Vehicle Limo Operators

Solo operators who need professional remote dispatch support without the overhead of a full-time hire.

Black Car & Chauffeur Companies

5–30 vehicle fleets needing 24/7 black car dispatch — including full LimoAnywhere management.

Taxi & Rideshare Fleets

Taxi companies needing reliable dispatch outsourcing and a professional answering service around the clock.

Airport Shuttle Operators

Shuttle services managing tight pickup windows and high-volume bookings with airport coordination.

Corporate Transportation Providers

Companies servicing corporate accounts needing VIP client management and white-label dispatch support.

NEMT Providers

Non-emergency medical transport operators needing compliant, dependable back-office support.

A Purpose-Built Facility Engineered for Zero Downtime

Our dispatch hub in Lahore is not just an office — it is a purpose-built facility designed to deliver the greatest efficiency and reliability for your ground transportation business.

99.9% Uptime SLA
4 Independent Internet Lines
30s Avg. Response Time
☀️ Solar + Generator Backup

Our operations center is built around one principle: your dispatch never stops. Every workstation is equipped with multi-monitor setups for complete visibility across bookings, drivers, and customer communications. We run on four independent internet lines from different providers, backed by solar power with battery storage and a secondary generator — so a single point of failure has zero impact on your operations.

Beyond the infrastructure, our facility includes dedicated team wellbeing spaces — a recharge zone, table tennis, and a quiet reflection area — because focused, refreshed dispatchers deliver better results for your business.

Why Does Saztech Exist? Our Mission, Vision & Values

Everything we do is built around a single goal: giving transportation businesses the operational capability of a large enterprise, without the overhead.

Our Mission

We simplify and strengthen operations for every limo, taxi, and ground transportation company that partners with us — with consistency across every US time zone, every day of the year.

Our Vision

We envision a world where the size of a transportation company no longer determines the quality of its operations. Through continuous investment in people, process, and technology — including our free FleetCommand dispatch software — we aim to be the top-tier long-term operational partner for ground transportation businesses across the USA, Canada, and UK.

Integrity

Every engagement is conducted with complete transparency and strict confidentiality — no hidden costs, no hidden processes. We sign a formal NDA before your trial begins, so our commitment to your privacy is legally binding from day one.

Excellence

Consistent, high-quality dispatch through rigorous training and individual accountability at every level of the team.

Adaptability

The transportation industry evolves constantly, and so do we. Our team trains on new platforms and regulations as they emerge.

Client Focus

Every process improvement revolves around measurable outcomes for our clients. Your retention and growth is the metric that matters to us.

Saztech Solutions LLC is a registered US limited liability company, filed with the IRS in Cincinnati, OH. We operate under US business law, giving clients in the United States full legal standing in any commercial matter. Our EIN is available on request for any procurement team or accounts payable process.

Why Is Our Team Based in Lahore — and Why Does It Work for You?

We are not hiding where we operate. Our dispatch centre is in Lahore, Pakistan, and it is one of the reasons our clients get better coverage than they would from a domestic hire. Our approach aligns with the operational standards recognized by the industry’s leading trade body, limo.org.

Timezone Advantage

Our overnight shifts cover your most expensive hours — the ones US dispatchers charge overtime for or simply do not fill.

English Proficiency

Every dispatcher communicates in professional English. Your passengers and drivers will never know the call is handled remotely.

Cost Structure

Lahore’s operating costs are a fraction of North American or European rates — precisely why we can charge a flat $3.99/hour and still run a fully equipped, professional operations centre.

13 Years of Proof

Our 98% client retention rate is the only validation that matters.

What Is FleetCommand, and Is It Really Free?

After 13 years dispatching for transportation companies on expensive third-party platforms, we saw the same frustration everywhere: operators paying $150+/month for software with locked features and paywalled reports.

So in 2022 we built FleetCommand — our completely free limo dispatch software. Every feature, every user, no credit card, no subscription tiers. We built it because it was the right thing to do for the industry, and because we use it ourselves every day.

It is not a stripped-down free tier designed to upsell you. It is the full product — free, permanently.

FleetCommand FREE

Every Feature. No Subscription. No Paywalls.

Built by dispatchers, for dispatchers — after 13 years of working inside expensive platforms.

Booking managementLive dispatch monitor Driver schedulingReal-time driver map Invoicing & billingPayroll reports Online booking portalCorporate accounts

What Does Saztech Promise — and What Are You Entitled to If We Fall Short?

We back our service with concrete commitments — not just promises.

🛡
7-Day Money-Back Guarantee
On your first paid week — no questions asked
💰
Full refund within 7 days — If you are not satisfied after your first paid week, we refund 100% of your payment, no questions asked.
3-second average call answer time — Our dispatchers answer inbound calls within 3 rings during all agreed coverage hours, or we flag and report it to you.
📊
99.5% uptime SLA — Any unplanned outage is logged, reported to you, and credited against your next invoice automatically.
🕐
24-hour go-live commitment — From sign-up to your first live dispatch within 24 hours, or we extend your free trial by 48 hours at no cost.
🔑
NDA signed before day one — We issue a formal, legally binding Confidentiality Commitment signed by Saztech before your trial starts. No signature required from you. Any breach is reported within 2 hours.
📋
Weekly performance reports — Call handling metrics, booking accuracy, and on-time performance data every week — no extra charge.
The 7-day money-back guarantee applies to your first paid week. The 3-day free trial requires no payment at all. Full terms available on request.

What Do Our Clients Say?

★★★★★

We cut our dispatch costs by over 70% in the first month. The team genuinely understands the limo industry — not just how to answer a phone. Best operational decision we have made.

James R.
Limo Company Owner · Texas, USA
★★★★★

24/7 coverage was our biggest pain point. Saztech solved it in hours. We went live the same day we signed up and have not had a single staffing gap since.

Sarah M.
Fleet Manager · Ontario, Canada
★★★★★

FleetCommand is remarkable — and completely free. Combined with the Saztech dispatch team, we now operate more efficiently than chauffeur companies three times our size.

David T.
Chauffeur Company Director · London, UK

Questions About Saztech

Ready to See What Saztech Can Do for Your Business?

Join 30+ limo operators, taxi fleets, and black car services across the USA, Canada, and UK for a flat $3.99/hr — no credit card, no long-term commitment — live within 24 hours. Backed by our 7-day money-back guarantee.

No credit card · No long-term commitment · 7-day money-back guarantee on first paid week