In‑House Dispatcher: The Hidden Costs
Most operators budget for a salary of around $45,000–$50,000 per year and call it done. That’s like buying a car and ignoring tax, insurance, maintenance, and fuel. The true annual cost of an in‑house dispatcher is far higher when you include every expense category — many of which you’re already paying but may not have itemised.
📋 In‑House Dispatcher — True Cost Breakdown
🤝 Saztech Outsourced Dispatch — All‑In Cost
Why “Salary” Is Only 70% of the Equation
The 1.25‑1.4× Rule
Industry‑standard HR calculation: the total cost of an employee ranges from 1.25 to 1.4 times their base salary. For a $49,389 dispatcher, that’s $61,736–$69,145 before you’ve accounted for software subscriptions, hardware, recruitment, or overtime. That’s the real number.
Our outsourced model bypasses every single one of these cost multipliers. You pay a simple, predictable hourly rate — and nothing else.
Transparent, All‑In Pricing
Our $3.99 per hour rate covers everything: dispatch coordination, reservation management, customer communication, driver assignment, and all channels (phone, email, chat, SMS). No per‑call fees. No setup charges. No minimum monthly hours. No cancellation penalties. You pay only for the hours we work — and you can scale up or down instantly.
In‑House vs. Outsourced: The Full Picture
What’s Included in the $3.99/hr Flat Rate
📞 Full Dispatch & Reservation Management
Driver coordination, scheduling, real‑time tracking, and full reservation management — all channels, all covered.
💻 Free FleetCommand Dispatch Software
No software subscription fees. Ever. Our 14‑module cloud dispatch platform is included at zero cost.
🛡️ 99.5% Uptime SLA + Redundancy
Four independent internet connections, battery storage, and backup generator — outages are credited automatically.
🤝 Full Training & NDA
Your team is trained on your software and brand. A legally binding NDA is signed by us before your trial begins.
70‑80% savings typical
Live in 24 hours
No setup fees · No contracts
Try a Saztech Dispatch Pod — Risk‑Free for 3 Days
Join fleets that have cut dispatch costs by over 70% while gaining 24/7 professional coverage, free software, and zero management headaches. Our pricing is transparent. Our service is guaranteed. Your first 3 days are free.
No salary, no benefits, no software fees, no per‑call charges. Just one transparent rate.
Compared to the true total cost of an in‑house employee — with better coverage and zero risk.
No credit card required. Your dedicated dispatch team is live in 24 hours — risk‑free.
Trusted by fleets across the US, Canada & UK:
🔗 More Pricing & Operations Insights
Explore our complete pricing model and operational advantages