We Are the Limo Dispatch Team Behind 30+ Ground Transportation Companies in the USA, Canada & UK
Saztech Solutions is a dedicated outsourced limo dispatch company founded in 2013 by Sami Rehman — built from the ground up to serve one industry, and one industry only: ground transportation. We are not a general call centre. We are a specialist dispatch team that has spent over 13 years understanding how limo, taxi, and black car businesses operate.
"I started Saztech because I kept seeing the same problem: great transportation companies being held back by the cost and complexity of running a dispatch operation in-house. Thirteen years later, solving that problem is still the only thing we do."
13 Years Doing One Thing — Dispatch for Ground Transportation
Saztech Solutions was not built as a side project of a generic outsourcing firm. Sami Rehman founded it in 2013 specifically to solve the operational problems facing limo and taxi operators in the USA — and it has been doing exactly that ever since. Over time we expanded to Canada and the UK, built our own free dispatch software, and grew from a one-person idea into a full operations centre serving 30+ companies around the clock.
We are also known as Dispatch Solutions — a name that says exactly what we do. No side businesses, no generic BPO work, no distractions. Just dispatch.
Founded as a Transportation Dispatch Specialist
Saztech was established with a single focus: professional outsourced limo and taxi dispatch for US and Canadian operators.
10+ Active Clients — Expanded to UK & Canada
After three years building specialist processes, we crossed 10 active clients and expanded coverage to British and Canadian operators.
Launched Full Customer Support & Limo Answering Services
We introduced dedicated limo customer support outsourcing — inbound calls, live chat, email management, and VIP client handling.
Built & Launched FleetCommand — Free for All Operators
We built FleetCommand after 9 years of dispatching on expensive software — and made it completely free.
30+ Companies Trust Saztech Every Day
Today, Saztech serves 30+ limo, taxi, black car, and shuttle companies across the US, Canada, and UK — with a 98% client retention rate.
The People Who Dispatch for Your Business Every Day
Every client gets a dedicated team — not a rotating pool of anonymous agents. These are the industry-trained professionals managing your bookings, drivers, and passengers around the clock.
We built Saztech because transportation operators deserve enterprise-grade dispatch — without enterprise-grade costs. Thirteen years later, that is still the only thing we do, and it is the reason our clients stay.
LinkedIn Profile
Our team works every day to ensure dispatch operations run smoothly, efficiently, and without interruption for our clients.
We support daily operations by ensuring our systems, infrastructure, and resources run reliably behind the scenes.
We stay connected with drivers and clients to ensure every ride is handled smoothly and on time.
A Transportation Specialist — Not a Generic Call Centre
Saztech Solutions — also known as Dispatch Solutions — has spent over a decade doing one thing exceptionally well: helping transportation businesses in the USA, Canada, and UK operate more efficiently. We are a dedicated remote dispatch team built specifically for limo operators, black car services, taxi fleets, shuttle companies, and chauffeur businesses. Every dispatcher on our team is trained for ground transportation — LimoAnywhere dispatch management, airport transfer coordination, and corporate account handling — not repurposed from a generic inbound call role.
This specialisation is what our clients notice on day one. There is no ramp-up period where a new agent learns what a chauffeur company actually does. We already know.
Industry reading: Follow our Dispatch Daily blog for analysis on the ground transportation industry, LimoAnywhere updates, and US market trends.
Transportation Specialists Only
Exclusively focused on limo, taxi, shuttle, and chauffeur dispatch — not a generic call centre repurposed for transport.
USA, Canada & UK Coverage
Region-specific industry knowledge and dedicated shifts for every major US time zone, Canadian provinces, and UK hours.
Live Within 24 Hours
Most clients are fully operational the same day they sign up — no lengthy setup, no technical barriers.
Enterprise-Grade Security & Signed NDA
Encrypted communications, role-based permissions, and a formal confidentiality commitment — signed by Saztech before your trial even begins. No signature required from you.
Your Software, Our Team
We work within your existing platform — LimoAnywhere, Ground Alliance, iCabbi, or any other system.
Weekly Performance Reports
You receive call handling metrics, booking accuracy, and on-time performance data every week — included, no request needed.
From Sign-Up to Live Dispatch in 24 Hours
No credit card. No contracts. No ramp-up period.
Sign Up — Free Trial
Start your 3-day free trial at no cost. No credit card, no commitment, no setup fees.
We Configure Your Platform
Our team sets up inside your existing software — LimoAnywhere, iCabbi, Ground Alliance, or any other system.
Go Live in 24 Hours
Your dedicated dispatch team takes over — answering in your company name, handling every booking and driver call.
Save 60–70% on Dispatch Costs
Most clients cut dispatch overhead by over 60% from month one — with better coverage than before.
Where We Are Based and How We Work
We are open about exactly where we operate, who is on the team, and how your business is covered — every hour of every day.
Operations Base — Lahore, Pakistan
Our offshore dispatch team operates from a professionally staffed operations centre running 24 hours a day, 365 days a year.
Suleman Heights, Bedian Road, Nadirabad, Lahore 54770, PakistanAll USA Time Zone Coverage
Dedicated shifts for Eastern, Central, Mountain, and Pacific US time zones — as well as Canadian and UK time zones.
Languages Supported
English as standard. Multilingual support for Spanish-speaking markets available — contact us to discuss.
US Contact Numbers
We operate under your US phone lines and brand.
+1 (347) 305-9717 · +1 (347) 562-9370Data Security & Signed NDA
All communications are encrypted, every team member signs a strict confidentiality agreement, and Saztech issues a formal legally binding NDA to every client before the trial begins — no signature required from you.
White-Label Operation
We answer in your company name. Your passengers and drivers never know we are an external team — because to them, we are not.
🏢 Want to see our operations centre?
We publish full details of our physical office, team setup, and infrastructure on our dedicated office page.
The Transportation Companies We Serve
As a dedicated limo dispatch specialist, we work with every segment of the ground transportation industry across the USA, Canada, and UK.
Single-Vehicle Limo Operators
Solo operators who need professional remote dispatch support without the overhead of a full-time hire.
Black Car & Chauffeur Companies
5–30 vehicle fleets needing 24/7 black car dispatch — including full LimoAnywhere management.
Taxi & Rideshare Fleets
Taxi companies needing reliable dispatch outsourcing and a professional answering service around the clock.
Airport Shuttle Operators
Shuttle services managing tight pickup windows and high-volume bookings with airport coordination.
Corporate Transportation Providers
Companies servicing corporate accounts needing VIP client management and white-label dispatch support.
NEMT Providers
Non-emergency medical transport operators needing compliant, dependable back office support. Use our free Compliance Tool.
Why We Exist — Mission, Vision & Values
Everything we do is built around a single goal: giving transportation businesses the operational capability of a large enterprise, without the overhead.
Our Mission
We simplify and strengthen operations for every limo, taxi, and ground transportation company that partners with us — with consistency across every US time zone, every day of the year.
Our Vision
We envision a world where the size of a transportation company no longer determines the quality of its operations. Through continuous investment in people, process, and technology — including our free FleetCommand dispatch software — we aim to be the long-term operational partner for ground transportation businesses across the USA, Canada, and UK.
Integrity
Every engagement is conducted with complete transparency and strict confidentiality — no hidden costs, no hidden processes. We sign a formal NDA before your trial begins, so our commitment to your privacy is legally binding from day one.
Excellence
Consistent, high-quality dispatch through rigorous training and individual accountability at every level of the team.
Adaptability
The transportation industry evolves constantly, and so do we. Our team trains on new platforms and regulations as they emerge.
Client Focus
Every process improvement revolves around measurable outcomes for our clients. Your retention and growth is the metric that matters to us.
Registered US Entity
Saztech Solutions LLC is a registered US limited liability company, filed with the IRS in Cincinnati, OH. We operate under US business law, which means clients in the United States have full legal standing in any commercial matter. Our EIN is available on request for any procurement team or accounts payable process.
Why Our Team Is Based in Lahore — and Why It Works for You
We are not hiding where we operate. Our dispatch centre is in Lahore, Pakistan, and we believe it is one of the reasons our clients get better coverage than they would from a domestic hire.
Timezone Advantage
Our overnight shifts cover your most expensive hours — the ones US dispatchers charge overtime for or simply do not fill.
English Proficiency
Every dispatcher communicates in professional English. Your passengers and drivers will never know the call is handled remotely.
Cost Structure
Lahore's operating costs are a fraction of what's over there — that is precisely why we can charge $3.99/hour and still run a fully equipped professional operations centre.
13 Years of Proof
Our 98% client retention rate is the only validation that matters.
We Also Built Free Limo Dispatch Software — FleetCommand
After 13 years dispatching for transportation companies on expensive third-party platforms, we saw the same frustration everywhere: operators paying $150+/month for software with locked features and paywalled reports.
So in 2022 we built FleetCommand — our completely free limo dispatch software. Every feature, every user, no credit card, no subscription tiers. We built it because we thought it was the right thing to do for the industry, and because we use it ourselves every day.
It is not a stripped-down free tier designed to upsell you. It is the full product — free, permanently.
Every Feature. No Subscription. No Paywalls.
Built by dispatchers, for dispatchers — after 13 years of working inside expensive platforms.
What We Promise — and What You Are Entitled to If We Fall Short
We back our service with concrete commitments — not just promises.
What Our Clients Say
We cut our dispatch costs by over 70% in the first month. The team genuinely understands the limo industry — not just how to answer a phone. Best operational decision we have made.
24/7 coverage was our biggest pain point. Saztech solved it in hours. We went live the same day we signed up and have not had a single staffing gap since.
FleetCommand is remarkable — and completely free. Combined with the Saztech dispatch team, we now operate more efficiently than chauffeur companies three times our size.
Questions About Saztech
More detail on our full FAQ page and pricing page.
Limo & Black Car Dispatch Industry Insights
Practical guides and strategies for limo, taxi, and ground transportation operators — written by the Saztech team.
How to Build a Remote Dispatch Team
Recruit, onboard, and manage remote dispatch coordinators step by step — the exact model Saztech has refined over 13 years.
Streamlining Limo Services with Outsourced Dispatch
A cost and efficiency breakdown of outsourced dispatch — and what to look for when choosing a specialist provider.
Why a Limo Answering Service Is Crucial Today
Missed calls mean lost bookings. Why a dedicated limo answering service is now essential — not optional — for every operator.
Ready to See What Saztech Can Do for Your Business?
Join 30+ limo operators, taxi fleets, and black car services across the USA, Canada, and UK. From $3.99/hr — no credit card, no long-term commitment — live within 24 hours. Backed by our 7-day money-back guarantee.
No credit card · No long-term commitment · 7-day money-back guarantee on first paid week