Professional Dispatch and Customer Support Services: 24/7 Coverage.
Our comprehensive professional dispatch support services provide transportation businesses with dedicated specialists who become an extension of your team. Consequently, you’ll experience rapid onboarding, transparent pricing, and exceptional service quality that transforms your operations.
Start Your 3-Day Free Trial24 hour setup • Dedicated staff • Quality guaranteed
Professional Dispatch Solutions: Why Transportation Leaders Choose Our Support
Unlike traditional call centers, our dedicated dispatch model provides specialized support that understands the nuances of transportation logistics.
24/7 Professional Dispatch Coverage
Our team provides round-the-clock support ensuring your transportation business never misses a call. Consequently, you maintain seamless customer service regardless of time zones or peak hours. Additionally, our proven track record demonstrates consistent performance under pressure.
Result: 98% call answer rate within 20 seconds during peak hours.
Dedicated Dispatch Staff Members
We assign exclusive team members to your account who become experts in your specific operations. Therefore, you receive consistent, knowledgeable support that understands your business intimately. Moreover, this personalized approach builds stronger client relationships over time.
Benefit: 40% higher customer satisfaction scores compared to generic call centers.
Transparent Dispatch Service Pricing
Unlike competitors who charge per call, our $3.99/hour model means you only pay for actual work. Thus, budgeting becomes predictable and cost-effective for your business. Furthermore, this transparent approach eliminates hidden fees and unexpected charges.
Savings: Average 80% reduction in dispatch costs for our clients.
Professional Dispatch Services: Our Streamlined Onboarding Process
Get your dedicated dispatch support team operational within 24-48 hours with our proven implementation methodology. Meanwhile, our structured approach ensures minimal disruption to your existing operations.
Schedule Your Free Professional Consultation
Book an appointment using the form below. Subsequently, one of our transportation specialists will contact you within 24 hours to discuss your specific operational needs. Meanwhile, during this consultation, we analyze your software systems and service standards to recommend the optimal professional dispatch support solution.
Get Started with the 3-days Free Trial
After our initial call, we can begin the 3-day trial. For this trial, we’ll need your preferred working hours (8 hours per day for 3 days) during which our team will handle dispatch and customer support. We’ll also require limited access to your dispatching software (such as Limo Anywhere) to make or modify reservations, as well as restricted access to your phone system and email to receive customer inquiries, manage bookings, and coordinate with affiliates or drivers for dispatching needs.
Onboarding
Onboarding is simple and seamless after the trial. If you’re satisfied with our services, we can continue operations based on your preferred schedule. Since our team is available 24/7, including weekends and public holidays, you can choose any time range that best fits your business needs. From there, we’ll maintain the same high-quality service you experienced during the trial—ensuring smooth, reliable support every day.
Professional Dispatch Services: Frequently Asked Questions
Get answers to common questions about our professional dispatch support services. Consequently, you can make an informed decision about partnering with us.
We typically implement our dispatch support services within 24-48 hours after the initial consultation. Meanwhile, the exact timeline depends on your specific software integration requirements and the complexity of your operations. Additionally, our rapid onboarding process includes software setup, staff training, and testing to ensure a seamless transition. Consequently, you experience minimal disruption to your business operations.
Our team is proficient with all major transportation management systems including LimoAnywhere, iCabii, TaxiCaller, and Salesforce. Moreover, we also have experience with custom software solutions. However, if you’re using a system we haven’t worked with before, our technical team will quickly familiarize themselves during the onboarding process and we won’t charge you for the time we learn. Therefore, you can trust our adaptability to your specific technology stack.
Our flat hourly rate provides significant cost advantages over per-call pricing models, especially for businesses with fluctuating call volumes. Specifically, with per-call pricing, costs can spike during busy periods. Conversely, our model offers predictable billing and typically results in 25-40% savings compared to traditional per-call dispatch services. Additionally, this transparent approach eliminates surprise charges.
Our dedicated staffing model ensures consistent coverage regardless of call volume fluctuations. Particularly during peak periods, we can quickly scale support by temporarily increasing dedicated staff hours. Consequently, this flexibility means you never pay for idle capacity during slow periods while maintaining excellent service during busy times. Moreover, our performance metrics guarantee service quality remains consistent.
We implement a multi-layered quality assurance system including call monitoring, performance metrics tracking, and regular client feedback sessions. Furthermore, each dedicated dispatcher receives ongoing training specific to your business. Additionally, we provide detailed performance reports so you can monitor service quality in real-time. Consequently, you maintain complete visibility into service delivery standards.
Our risk-free 3-day trial includes full implementation of our dispatch services with no obligation to continue. Specifically, you’ll receive dedicated staff, complete software integration, and 8 hours coverage during the trial period. Therefore, this allows you to experience the quality of our service and measure the impact on your operations before making a commitment. Meanwhile, our support team remains available to address any questions.
Explore our comprehensive FAQ for detailed answers about our services, review our transparent pricing structure, or learn more about our company background and expertise in transportation services.
Get Started With: Professional Dispatch & Customer Support Services
Contact us directly: to discuss the further steps
Phone Support Lines
Our dedicated phone lines are available 24/7 to handle your dispatch needs and emergencies.
+1 (347) 562-9370
+1 (347) 305-9717
+1 (347) 503-4165
Digital Contact Channels
Connect with us through email or WhatsApp for non-urgent inquiries and detailed discussions.
info@saztech-solutions.com
+1 (778) 718-4814 (WhatsApp)