Customer Support
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How to Generate Off-Peak Limousine Revenue
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Seasonality puts immense pressure on limousine operators, but strategic planning can stabilize cash flow. This guide provides actionable methods for securing corporate contracts and building recurring accounts. Learn how to keep your fleet active and profitable, even during the slowest months of the year.
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Calculate Ground Transportation Costs: The Pricing Guide
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This article provides a data-driven framework for limousine and chauffeur service owners to stop guessing and start pricing with confidence. Learn how to calculate your true hourly operating costs, factor in hidden variables like wait time and fuel, and build a scalable pricing model that ensures long-term profitability.
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How to Prevent Drivers From Stealing Clients
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How to Prevent Drivers From Stealing Clients Your client list is undoubtedly your most valuable asset. Therefore, losing clients to a rogue driver is a serious threat. This practice, often called “theft of service,” directly harms your revenue. Moreover, it damages the trust you’ve carefully built with your customers. Consequently, you must take definitive steps…
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How to Ensure Chauffeur Reliability and Professionalism
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Driver inconsistency erodes client trust and destroys corporate accounts. This article provides a 7-step operational system to monitor performance, enforce grooming standards, and build a culture of accountability. Implement these strategies to transform your chauffeur team into a reliable, professional fleet that commands premium rates.
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Stop No-Shows with Smart Payment and Reservation Systems
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This article provides transportation executives with a proven operational framework to eliminate revenue loss from client no-shows. Discover how integrating deposit strategies, automated SMS confirmations, and dispatch technology can secure your fleet’s profitability and enhance corporate client trust.
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How to Manage Cancellations and Refunds Effectively
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Navigate the tricky balance between protecting revenue and maintaining client trust. This article provides a practical framework for creating fair cancellation policies, automating enforcement, and training your team to handle disputes professionally. Learn how to turn a potential conflict into a tool for customer retention and sustainable growth.




